Delivery Information

STANDARD DELIVERY RATES

Metro Area Delivery - flat rate of $12.99 for your entire order regardless of the quantity you purchase.

Non Metro Area Delivery - flat rate of $18.99 for your entire order regardless of the quantity you purchase.

Bulky Delivery Rates

Metro Area Delivery - flat rate of $24.99 for your entire order regardless of the quantity you purchase.

Non Metro Area Delivery - flat rate of $29.99 for your entire order regardless of the quantity you purchase.

What determines a bulky item? This is an item that exceeds a certain size/weight, normally these are large items.

When you enter your delivery postcode during the checkout process, our system will determine whether your address is in a Metro or Non Metro area and depending on the items that you have chosen will also ascertain if your purchase is a standard or bulky delivery.

Please note that some large items are unavailable to purchase online are are only available in selected Toyworld stores. Please contact your local store to check availability. Click here to find your local store.

What happens next ..

Delivery will usually take between 3 and 10 days depending on your location, however some items may take longer to get to you during busy periods or public holidays.

All items are held in stock at our warehouse with the only exceptions being where a product is labeled "In-Store Only". This indicates that this product is only available to purchase directly from any of our stores.

Our aim is to dispatch all orders on the same day that orders are received; however some late Friday and weekend orders will be dispatched the following Monday. 

A confirmation email will be sent to you once your order has been shipped, this email contains your unique tracking number. Once you have your tracking number you can keep an eye on the progress of your order at any point in time until it it is delivered to you. 

When you enter your deliver postcode during the checkout process this will determine if your address is a Metro or a Non Metro area. You can also enter your post code on the product pages & this will give you a shipping quote.

During the checkout process you have an option to download and install the Shop App on your mobile device.

The Shop App will send you your order confirmation, tracking number, delivery and order history and also has heaps of other cool functions. The Shop App is available to download via Google Play or the apple Store.

 

 

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