Terms & Conditions
Use of Website
General
- These general terms and conditions of use (Terms) apply to all users of this website.
- By accessing this website, you agree to be bound by these Terms as amended by us from time to time.
Access to this Website
- You are permitted to access and use this website subject to your compliance with these Terms.
- Your access and use of this website may be terminated or suspended at any time without notice.
Intellectual Property Rights
- This website is owned and operated by Associated Retailers Limited (ARL) and/or Associated Retailers.
- The contents of this website are the copyright of Associated Retailers unless otherwise specified.
- You may download or print the contents of this website for non-commercial purposes only, provided you acknowledge Associated Retailers’ ownership of the copyright and the contents of this website.
- The Toyworld name and logo are registered trade marks of Associated Retailers and must not be copied, reproduced or used for any commercial purpose without our prior written approval.
- You must not copy, adapt, reproduce, display, frame, distribute, transmit, republish, modify or revise the contents of this website in whole or in part or provide any link to this website without our prior written approval.
Disclaimer
- We have made every effort to ensure that the content of this website is complete, true and accurate, although we do not provide any warranty or guarantee in relation to the contents of this website. All implied warranties or guarantees are expressly excluded to the fullest extent permitted by law.
Liability and Indemnity
- To the fullest extent permitted by law, we exclude all liability (including liability for indirect, special or consequential loss or damage) of any kind that you incur in connection with your access or use of this website or its contents.
- You indemnify and hold ARL free from any claims, liabilities, losses, damages and expenses of any kind that we incur in connection with your access or use of this website or its contents.
Linking
- This website includes links to or RSS feeds from third party websites (Linked Sites/Feeds). We have no control over Linked Sites/Feeds and we are not responsible for their content. We do not endorse or make any representations about the accuracy of information or make any claims regarding the products or services found on or referred to in any Linked Sites/Feeds or that the contents of any Linked Sites/Feeds do not infringe the intellectual property rights of any person.
- We do not authorise the reproduction of the content appearing on Linked Sites/Feeds.
- You access Linked Sites/Feeds and use the products and services on Linked Sites/Feeds at your own risk.
Viruses
- We do not provide any warranty or guarantee that any information (including files) obtained from or through this website is free from viruses or other faults or defects.
- You are responsible for scanning any information for viruses.
- Our liability in relation to any viruses or other faults or defects is subject to the limitations contained in these Terms.
Applicable Law
- This website and its contents and its use by you is governed by the laws of Australia.
- Disputes arising in relation to this website will be determined by the Courts of Australia.
- If you are accessing or using this website from outside Australia, you warrant that you will comply with the laws of the jurisdiction from which you access or use this website at all times.
Lay-bys
- Lay-by offers, terms and conditions will differ from store to store and from time to time. Click here to contact your local Toyworld store for more information.
Gift Cards
- All Toyworld gift cards expire 36 months from the date of issue. Unused balance cannot be refunded or credited prior to or after expiry.
- For further information on Toyworld gift cards, please visit our Help Centre
Competitions
Moose Games - Game of the Month
Moose Games - Game of the Month
Competition runs from the first day of each month until 11:59pm on the last day of the month.
- Enter through the official Toyworld Instagram Account
- Winner must be located within Australia to enter and receive their prize.
- Recommended for ages 3 years and above.
There is one chance to win per month. Prize rotates monthly.
HOW TO ENTER
- Follow Toyworld_AU
- Like the competition post
- Tag a friend in the comments
Share to your Instagram story for a bonus entry.
One entry and one bonus entry will qualify per entrant.
Prizes cannot be redeemed or exchanged for alternative products, credit, or cash.
Winners must contact Toyworld via the Customer Service email or official social media channels within 48 hours of being announced or the prize will be reallocated.
This competition is in no way sponsored or endorsed by META.
Prize will be dispatched to the winner directly from Moose Games at the end of the relevant calendar month.
Win Your LEGO® Wishlist
Win Your LEGO® Wishlist
1. Terms and Conditions
Information on how to enter and the prizes form part of these Terms and Conditions. Participation in this promotion is deemed acceptance of these Terms and Conditions.
2. Promoter
The promoter is ASSOCIATED RETAILERS LIMITED, ABN 42 004 520 030, 5 Kingston Town Close, Oakleigh VIC 3166 (the “Promoter”). The prize pool is funded by the LEGO Group.
3. Eligibility
Entry is open to Australian residents who meet the requirements of these Terms and Conditions.
4. Minors
Entrants under 18 years of age must have the permission of a parent or guardian to enter. By allowing an entrant under 18 to enter, the parent or guardian confirms that they have read and accept these Terms and Conditions and consent to:
- the entrant’s participation in the promotion;
- the collection and use of the entrant’s personal information under clause 20; and
- the use of the entrant’s name and likeness under clause 16.
The Promoter may ask for evidence of this consent. If a winner is under 18 years of age, the prize will be awarded to their parent or guardian on their behalf, and the gift card will be emailed to the parent or guardian.
5. Exclusions
Employees of the Promoter and agencies associated with this promotion, owners of independently owned Toyworld stores and their employees, and the immediate families of each of them, are ineligible to enter. “Immediate family” includes a spouse, ex-spouse, de facto spouse, child or step-child, parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or first cousin.
The Promoter may ask a winner to confirm that they are not excluded under this clause. A winner found to be ineligible will be disqualified and the prize redrawn under clause 15.
6. Promotional Period and Entry Periods
The promotion commences at 12:00 am AEDT on 2 November 2026 and closes at 11:59 pm AEDT on 30 November 2026 (“Promotional Period”). The Promotional Period is divided into four entry periods (each an “Entry Period”):
- Week 1: opens 12:00 am AEDT Monday 2 November; closes 11:59 pm AEDT Sunday 8 November; draw on Monday 9 November.
- Week 2: opens 12:00 am AEDT Monday 9 November; closes 11:59 pm AEDT Sunday 15 November; draw on Monday 16 November.
- Week 3: opens 12:00 am AEDT Monday 16 November; closes 11:59 pm AEDT Sunday 22 November; draw on Monday 23 November.
- Week 4: opens 12:00 am AEDT Monday 23 November; closes 11:59 pm AEDT Monday 30 November; draw on Tuesday 1 December.
7. How to Enter
To enter, eligible individuals must, during an Entry Period:
- have a Toyworld account and at least one (1) LEGO® product in their wishlist on the Toyworld Australia website;
- log in to their Toyworld account and select the “Share To Win” button on the Wishlist page; and
- send their wishlist to customerservice@toyworld.com.au using the share function.
An entry is valid only if the shared wishlist contains at least one (1) LEGO® product when it is received. The date and time at which the Promoter’s email system receives the email determines the Entry Period into which the entry falls. Entries received after an Entry Period closes count towards the next Entry Period, and entries received after 11:59 pm AEDT on 30 November 2026 are invalid.
8. Entry Requirements
No purchase is necessary to enter. The LEGO® product or products in an entrant’s wishlist do not need to be purchased.
The Promoter is not responsible for entries that are lost, delayed, misdirected or not received for any reason.
9. Number of Entries
Each entrant may enter once per Entry Period, so up to four (4) times across the promotion. Entries do not carry over between Entry Periods. If an entrant submits more than one entry in an Entry Period, only the first valid entry will be counted.
Each entrant can win only one (1) prize. If an entrant who has already won a prize is drawn again, that entry is invalid and a new winner will be drawn.
10. Verification
The Promoter reserves the right to verify the validity of entries and entrants, including their identity, age and eligibility. The Promoter may disqualify any entrant who breaches these Terms and Conditions, tampers with the entry process or engages in fraudulent or improper conduct.
Incomplete or indecipherable entries will be deemed invalid. The Promoter’s decision regarding eligibility will be made in accordance with these Terms and Conditions and applicable law.
11. Draws
There will be four (4) draws during the promotion, one for each Entry Period. Each draw will be held electronically on the draw date shown in clause 6, at the Promoter’s address in clause 2, at a time chosen by the Promoter on that day. One (1) winner will be selected at random from the valid entries received in that Entry Period.
12. Winner Notification
Winners will be notified by email, using the email address provided with their Toyworld account and/or wishlist submission, within five (5) business days of the applicable draw. Winners will also be announced by name on Toyworld AU social media channels.
Entrants are responsible for ensuring their contact details are accurate and for checking their inbox, including junk and spam folders, for winner notifications.
Winners must respond to the Promoter within seven (7) days of being notified to claim their prize. If a winner does not respond within this period, the prize will be dealt with in accordance with clause 15.
The Promoter is not responsible for a winner failing to receive a notification due to incorrect contact details, spam filters or other technical issues.
13. Prizes
There are four (4) prizes available to be won. Each prize consists of one (1) Toyworld gift card valued at AUD $500. One (1) prize will be awarded to the winner of each weekly draw. The total prize pool value is AUD $2,000.
Gift cards are valid for 36 months from the date of issue and will be emailed to the winner’s email address, as provided with their entry, within five (5) business days of the winner confirming that they have won. Gift cards are subject to the terms and conditions of the issuer, including any applicable redemption requirements and participating-store exclusions.
14. Prize Conditions
Prizes are not transferable or exchangeable and cannot be taken as cash, unless otherwise specified. Any unused gift card balance will not be awarded as cash.
Any ancillary costs associated with redeeming a prize are the responsibility of the winner.
If a prize becomes unavailable, the Promoter reserves the right to substitute the prize with a prize of equal or greater value, subject to applicable law and any directions from a regulatory authority.
15. Unclaimed Prizes
If a winner does not respond to the Promoter within seven (7) days of being notified, or is found to be invalid or ineligible, they forfeit the prize. The Promoter will redraw at random from the remaining valid entries for that Entry Period and notify the new winner by email. The new winner must respond within seven (7) days of notification to claim their prize. This process will repeat until a winner claims the prize.
16. Winner Publicity
Entrants consent to the Promoter using their name, likeness, image and/or voice if they are a winner, including photographs, film and/or recordings and including on social media, for the purpose of announcing the outcome of the promotion and promoting the promotion, subject to applicable law and any necessary consent requirements.
17. Promotion Interference
If the promotion is interfered with in any way or cannot be conducted as reasonably anticipated due to circumstances beyond the Promoter’s reasonable control, the Promoter reserves the right, to the extent permitted by law, to disqualify entrants or modify, suspend, terminate or cancel the promotion, subject to any applicable regulatory requirements.
18. Automated Entries
The use of automated entry software or any mechanical or electronic means that allows an entrant to enter repeatedly in an automated manner is prohibited and may result in disqualification.
19. Liability
Nothing in these Terms and Conditions limits, excludes or modifies any consumer guarantee, right or remedy that cannot lawfully be limited, excluded or modified.
Subject to applicable law, the Promoter excludes liability for loss or damage arising from participation in the promotion, including technical difficulties, equipment malfunction, unauthorised access, third-party interference or the failure of an entry to be received.
20. Privacy
The Promoter will collect personal information from entrants, including information associated with their Toyworld account, email address and submitted wishlist, for the purpose of administering the promotion, verifying entries and eligibility, conducting the draws, contacting winners and awarding prizes.
The Promoter may disclose personal information to third parties involved in administering the promotion where reasonably necessary for these purposes and permitted by law.
Personal information will be handled in accordance with the Promoter’s Privacy Policy, available at https://www.toyworld.com.au/pages/privacy-policy, which explains how personal information is collected, used, stored and disclosed, and how individuals may access or correct their personal information.
Entry into this promotion does not automatically subscribe entrants to marketing communications. Entrants may separately choose to subscribe to Toyworld marketing communications, and any such subscription is not a condition of entry or winning a prize.
21. General
The Promoter’s decisions regarding the administration of the promotion will be made in accordance with these Terms and Conditions and applicable law.
Any costs associated with accessing the Toyworld website or submitting an entry are the responsibility of the entrant.
All entries remain subject to these Terms and Conditions and applicable Australian law.
22. Governing Law
This promotion is governed by the laws of Victoria, and entrants submit to the non-exclusive jurisdiction of the courts of Victoria.
23. Where These Terms Are Published
These Terms and Conditions are available at toyworld.com.au/pages/terms-and-conditions.
24. Trademarks
LEGO® and the LEGO logo are trademarks of the LEGO Group.
We reserve the right to change these terms and conditions of use at any time.

