COVID & Delivery Updates

COVID Updates

Our commitment to the safety, health and wellbeing of our customers, staff and community is very important to us.

Current restrictions in Metropolitan Melbourne mean that some stores are temporarily closed for in-store shopping.

Meanwhile in NSW we are following guidelines as provided by The Government which are as follows:

  • Customers are not permitted to enter Toyworld stores if they are not double vaccinated. 
  • Customers will be required to present proof of vaccination or medical exemption at checkout.
  • Masks are mandatory and social distancing should be maintained at all times. 

Please use our store locator to contact your local store to see if they are trading during this time or if they have alternative trading options such as contactless Click & Collect, Call & Collect or delivery at this time.

A list of stores who are currently unable to trade normally are as follows:


Toyworld Beaumaris
Toyworld Central Docklands
Toyworld Central Doncaster
Toyworld Central Greensborough
Toyworld Central Eastland
Toyworld Central Epping
Toyworld Central Highpoint
Toyworld Central Watergardens
Toyworld Central Werribee
Toyworld Elsternwick
Toyworld Fawkner
Toyworld Ferntree Gully
Toyworld Forest Hill
Toyworld Frankston
Toyworld Knox
Toyworld Mornington
Toyworld Pakenham
Toyworld Rosebud



Delivery Updates


Due to unprecedented demand across the entire Australia Post network, delivery delays of up to 5 days are expected.


Where is my parcel?

To track your parcel's journey, please refer back to your dispatch notification to tracking information.

Message from Australia Post

It is paramount to keep our community safe and our delivery partners feel the same way. For further information on service delays, please click here.


Need help with anything further? Please feel free to contact us.

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