COVID & Delivery Updates
Our commitment to the safety, health and wellbeing of our customers, staff and community is very important to us.
In NSW & VIC we are following guidelines as provided by The Government which are as follows:
- Customers are not permitted to enter Toyworld stores if they are not double vaccinated.
- Customers will be required to present proof of vaccination or medical exemption at checkout.
- Masks are mandatory and social distancing should be maintained at all times.
Please use our store locator to contact your local store.
Due to unprecedented demand across the entire Australia Post network, delivery delays of up to 5 days are expected.
I am ordering Christmas presents, how do I ensure my order arrives before then?
Please place orders intended as Christmas gifts before the 8th of December, 2021 to allow sufficient time for delivery. For more information regarding Christmas Cut Off Dates from our service provider, please click here.
Where is my parcel?
To track your parcel's journey, please refer back to your dispatch notification to tracking information.
Message from Australia Post
It is paramount to keep our community safe and our delivery partners feel the same way. For further information on service delays, please click here.
Need help with anything further? Please feel free to contact us.